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Newpoint Gas Quality Assurance
Newpoint Gas is committed to providing high quality, cost competitive products for our industry and achieving Total Customer Satisfaction in all areas of its business. We recognize this can only be achieved through teamwork and global company cooperation. Therefore, we have initiated certification of our Quality Management System to the requirements set out by the International Standards Organization (ISO) Standard 9001-2000.
We will achieve these goals by:
- Providing products and services which meet or exceed customer needs and expectations:
- Our products will meet customer specifications.
- We will continually monitor customer satisfaction.
- Delivering on time.
- We will ship on the date required by the customer.
- On-time delivery performance will be continually monitored.
- Reducing all costs to the lowest possible level.
- Reduce waste wherever possible and streamline all operations as much as possible.
- Monitor the Cost of Quality.
- Continually improve the Quality Management System through continuous in-house and external monitoring and review.
- Implement and adhere to the Plan-Do-Check-Act circular process model.
- Implement standardized operational procedures to minimize variance.
- Implement personnel training programs, and verify training effectiveness.
- Continual and rigorous in-house auditing of all process areas.
- Continual review and auditing of supplier and subcontractor quality and performance.
- On-going review of all Quality System results by Top Management on a regular basis.
To meet this commitment, we…
- Strive for complete understanding of our customers' application requirements.
Involve the customer from the first day
- Fostering a “team approach” to defect prevention and problem solving.
- Recognizing and stressing each employee's responsibility for quality.
- Empower employees to question processes, which appear to produce discrepancies.
- Emphasize appropriate training for all employees.
- Acknowledge employee's self-improvements and contributions to the company.
- Exchange expertise with suppliers.
- Use only Selected, Approved, and Preferred or Certified suppliers.
- Accept only conforming products and services from suppliers, and implement corrective actions for non-conforming products or services.
- Draw on customer's expertise in various areas.
- Keep the Quality Department independent of, but a partner with, all process areas.
- Continue to implement statistical approaches to reduce variation.
- Reduce waste and inefficiency wherever found.
- Seek out technologies for assuring error-free work.
- Practice good housekeeping.
- Exchange expertise with suppliers.
- Use only Selected, Approved, and Preferred or Certified suppliers.
- Accept only conforming products and services from suppliers, and implement corrective actions for non-conforming products or services.
- Draw on customer's expertise in various areas.
- Develop and Achieve Quality Improvement Goals.
- Review and renew this Quality Policy on a regular basis.
Work at the “human” level by
Don’t just have a “Quality Department”, but develop a “Quality Culture”
Stop waste in its tracks
Include all the links in the Supply Chain
Set and Monitor Goals
…WILL NEVER COMPROMISE SAFETY…
Our objective in setting this Quality Strategy is to establish a guideline for all to follow to ensure that Newpoint Gas remains a leader in our industry. Newpoint Gas will not only meet industry standards, but strive to set them as well.
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