ISO is a non-governmental standardization body based in Geneva, Switzerland, which is comprised of the national standards bodies of 157 countries from around the world. The scope of ISO is the standardization of traditional activities, such as agriculture and construction, to various engineering, medical, manufacturing and transport, information and communication processes, as well as good management practices such as the Quality Management Systems Standard 9001. To receive certification, organizations must show evidence of compliance to the requirements of the 9001-2000 Standard through an initial assessment audit, as well as an ongoing series of surveillance audits held periodically over a three year period, at which time a recertification audit is conducted. This series of audits will ensure compliance in process areas such as customer focus, management commitment, planning, training, product realization, design and development, measurement and analysis, and continual improvement. As a result of undergoing the certification process, Newpoint Gas can assure its customers that it has an effective quality management system, which will improve its ability to meet or exceed customers’ expectations in terms of efficiency, quality, and performance in all of the products and services it provides.Newpoint Gas has contracted Det Norske Veritas (DnV) as its ISO certification registrar. The role of the registrar is to conduct the initial assessment audit, as well as the subsequent surveillance audits, and to submit and maintain the registration with the ANSI-ASQ National Accreditation Board (ANAB). ANAB accredits certification bodies for quality management systems, as well as other certification standards.